Shipping policy
Processing Time
All orders are processed within 1-3 business days after we receive your order confirmation. You'll receive an email notification as soon as your order ships.
Shipping Options & Delivery Times
- Standard Shipping: 5-10 business days. $4.99 flat fee, or FREE on orders over $50.
- Expedited Shipping: 3-7 business days. $9.99 flat fee.
Where We Ship
We currently ship to all 50 US states. We do not ship internationally at this time.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update. If you don't see updates after 48 hours, email us at info@petwaggingtail.com
Phone: (332) 2885037 and we'll help right away.
PO Boxes & APO/FPO Addresses
We ship to standard US addresses and PO Boxes. We do not ship to Military APO/FPO addresses at this time.
Shipping Delays
Carriers occasionally experience delays during peak holiday seasons or weather events. We'll keep you informed via email if your order is impacted.
Multiple Addresses
One order ships to one address. For items going to multiple addresses, please place separate orders.
Questions?
Email us at info@petwaggingtail.com
Phone: (332)2885037 AND ADDRESS: 1209 MOUNTAIN ROAD PL NE STE N ALBUQUERQUE, NM 87110.